Privacy Policy
Last updated: January 2026
At Computer Repair (computerrepair.com.bd), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why, and how we keep it safe.
Information we collect
When you contact us by WhatsApp, phone, email or our website, we may collect your name, phone number, email address, location/area in Dhaka, device details and a description of your repair issue. We only collect what we need to provide and improve our services.
How we use your information
- To respond to your enquiries and provide quotes.
- To schedule and deliver repair and home-service visits.
- To provide warranty and follow-up support.
- To improve our services and customer experience.
- To send service-related updates you have requested.
Data on your devices
During repairs we treat any data on your devices as strictly confidential. We never access, copy or share your personal files beyond what is required to complete the repair, and we never erase data without your clear permission. We recommend backing up important data before any service.
Sharing of information
We do not sell or rent your personal information. We may share limited information with trusted partners (such as parts suppliers) strictly to fulfil your repair, or where required by law.
Data security
We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission or storage is completely secure.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us at info@computerrepair.com.bd.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
Contact us
For any privacy questions, contact Computer Repair at info@computerrepair.com.bd or via WhatsApp at 01712-644590.